Shipping Costs
Netherlands
- Free shipping on orders over €50
- Shipping fee for orders under €50: €5.95
- Estimated delivery: 1–3 business days
European Union
- Free shipping on orders over €50
- Shipping fee for orders under €50: €12.95
- Estimated delivery: 3–7 business days
International
- Free shipping on orders over €50
- Shipping fee for orders under €50: €19.95
- Estimated delivery: 5–15 business days
Order Processing
Orders are processed within 1–2 business days. Once your order has been shipped, you will receive a shipping confirmation email with a tracking number so you can track your package.
Customs & Import Duties
For orders shipped outside the European Union, import duties, taxes, or customs fees may apply. These charges are the responsibility of the customer.
Delivery Delays
We do our best to ensure your order arrives on time. However, delays may occasionally occur due to high shipping volumes, public holidays, or customs inspections. Unfortunately, these circumstances are beyond our control.
Customer Support
If you have any questions about your order, shipping, or any other matter, please don't hesitate to contact us:
Email: info@loroessence.com
We aim to respond to all emails within 24 hours on business days.
